Track your Christmas Elves order
Track Your Order
Follow your Christmas magic from our workshop to your door.
Important Information
- • Please wait for your tracking email before attempting to track your order
- • Your tracking email will contain your tracking number and a direct link to track your package
- • For Click & Collect orders (Preston or Ferntree Gully pickup), you'll receive a separate email when your order is ready
- • Please bring valid photo identification when collecting your order
Australia Post Tracking
Track your Australia Post delivery:
Processing Times
- • Victorian Delivery: 3-5 business days
- • Interstate Delivery: 7-10 business days
- • Processing: 3-5 business days (5-6 days Oct-Dec)
- • Tracking Update Time: Please allow 24-48 hours after shipping for tracking to activate
Need Help?
Having trouble tracking your order? Our customer service team is here to help:
