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Our Policies

Christmas Elves Logo

Our Policies

Everything you need to know about shopping with Christmas Elves

Payment Policy

Learn about our accepted payment methods, layby terms, and security measures to ensure safe transactions.

Read Payment Policy

Privacy Policy

Understanding how we collect, use, and protect your personal information when you shop with us.

Read Privacy Policy

Shipping Policy

Details about our shipping methods, delivery timeframes, and costs across Australia.

Read Shipping Policy

Returns Policy

Information about our returns process, eligibility, and refund timeframes.

Read Returns Policy

Terms & Conditions

The legal terms governing your use of our website and purchases.

Read Terms & Conditions

Loyalty Program

Terms and conditions for our Christmas Elves Collectors Club membership program.

Read Loyalty Terms

Last updated: 16 November 2024

Questions? Contact us at service@christmaselves.com.au or call 1300 4 ELVES (1300 4 35837)